1. Who We Are
YS Digital Services is a full-stack digital marketing agency based in Melbourne, Australia. We deliver Web Development, Social Media Management, Google & Meta Ads, SEO, Video Production, Graphic Design, and Branding.
Our digital home: www.ysdigitalservices.com
This document explains how we handle any data you share with us — whether you're a casual visitor, a client, or a business partner. We're committed to clarity and safety.
2. What We Collect & Why
- Identity & contact details – Your name, email, phone number, business info when you fill forms, request quotes, or sign up for services.
- Conversations – Any messages you send via our website, WhatsApp, email, or social channels.
- Technical usage – IP address, browser type, pages visited, time stamps (via analytics). This helps us improve performance.
- Account credentials – If you create a client portal, we store your email and an encrypted password.
- Payment info – We never store card details; all payments go through secure gateways (Stripe/PayPal).
We only collect what's necessary to serve you better – nothing more, nothing less.
3. How We Put Your Data to Work
- Respond to enquiries, provide price estimates, and deliver consultations.
- Manage and execute digital marketing campaigns you've hired us for.
- Send you project updates, invoices, or important service notices.
- Enhance our website, marketing tools, and user experience.
- Occasional promotional messages (only if you've given the green light).
- Comply with legal obligations, prevent fraud, and keep our platform secure.
- Show you relevant ads via Google AdSense based on your browsing patterns — you can opt out anytime.
We will never sell your personal information to any third party for their own marketing.
4. Limited Sharing – Only When Necessary
Your privacy is not a bargaining chip. We only share data in these rare situations:
- Trusted partners – Hosting providers, email platforms, analytics tools (they must sign strict confidentiality agreements).
- Legal reasons – If a court, law enforcement, or applicable regulation requires disclosure.
- Business transfer – If YS Digital Services merges or is acquired, your data will be transferred under the same privacy commitments.
- With your explicit consent – For any other purpose, we'll ask first.
5. Cookies & Advertising Transparency
We use cookies to remember preferences, analyse traffic (Google Analytics), and serve interest-based ads via Google AdSense / DoubleClick. You can disable cookies in your browser, but some site features may be affected.
Want to opt out of personalised ads? Visit Google Ads Settings or aboutads.info.
6. How We Protect & Store Data
Industry-grade security: SSL/HTTPS encryption, locked-down access, salted password hashing, and regular security reviews. However, no internet transmission is 100% foolproof — we do our absolute best.
We keep your personal data only as long as needed to fulfil the purposes in this policy, or as required by Australian law. After that, it's securely deleted or anonymised.
7. Your Rights – You're in Control
Depending on where you live, you may have the following rights:
- Access – Ask for a copy of the data we hold about you.
- Correct – Fix any inaccurate or incomplete information.
- Erase – Request deletion (the "right to be forgotten").
- Restrict processing – Limit how we use your data.
- Portability – Get your data in a machine-readable format.
- Withdraw consent – Opt out of marketing anytime.
To exercise any right, email us at ysdigitalservices@gmail.com. We'll respond within 30 days (usually faster).
8. Children's Privacy
Our services and website are intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will delete it promptly.
9. Links to Other Sites & Changes to This Policy
Our website may contain links to third-party platforms (Instagram, YouTube, WhatsApp, client websites). We are not responsible for their privacy practices. Always review their policies.
We may update this Privacy Policy occasionally to reflect changes in laws or our services. The "Last Updated" date at the top indicates the latest revision. Continued use of our site means you accept the updated policy.
10. Reach Out – We're Listening
Questions, concerns, or a privacy request? Get in touch:
- ysdigitalservices@gmail.com
- +61 469 060 862
- WhatsApp: +61 469 060 862
- Melbourne, Australia
YS Digital Services – Where growth meets integrity.
